Delete your Empress account

1. Delete it from inside the app

Open the app, go to More → Profile, then choose Delete Account and confirm. Your account is deleted straight away and you are signed out. If you signed up with Apple, the app will ask you to sign in with Apple once more to confirm it is you.

2. Or ask us by email

If you have already uninstalled the app, or cannot sign in, email privacy@empresspiercing.co.uk with the subject Delete my Empress account. Please send it from the email address you used to sign up, and include that address in the message. We may ask you to confirm the request from that address before we act on it, so nobody can delete an account that is not theirs. We will confirm by email when it is done.

3. What is deleted

Deleting your account removes your profile, your journeys and your redemption history, and deletes your login, exactly as described in our Privacy Policy. Any problem reports linked to your account are deleted at the same time. Selfies you upload to the visualiser are never kept beyond 24 hours in any case.

Some records may be retained briefly where we are legally required to keep them. Deleting your account does not cancel a subscription bought through the App Store or Google Play: manage that in your store account, or it will renew as normal.

4. Questions

For anything about your data, email privacy@empresspiercing.co.uk.Empress Piercing is registered in England and Wales, company number 13407481, at 159 Holton Road, Barry, Wales, CF63 4HP.